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Refund & Cancellation Policy

Last updated: August 20, 2026

Omini uses one-time credits; Kaloris uses a monthly subscription. Their cancellation rules are different.

Omini Timer credits

  • 100 credits are a one-time US$2.99 purchase with no subscription or automatic renewal.
  • Credits are delivered immediately and do not expire.
  • Used credits and completed AI generation are non-refundable, except where required by law.
  • Cloud sync uses 50 credits for a 30-day period. Disabling sync does not return credits already used for that period.

Kaloris Membership

  • Kaloris Membership renews monthly at US$2.99 plus applicable tax until canceled.
  • Cancel at any time through the Stripe billing portal. Cancellation stops future renewals and access continues through the end of the paid period.
  • Fees already paid are normally non-refundable, including unused time after cancellation, except where required by law.

Errors and exceptional cases

If you see a duplicate or unauthorized charge, paid but did not receive the purchased credits or membership, or believe the service materially failed to deliver, contact us promptly. We will investigate and correct confirmed billing or delivery errors. Chargebacks should be used only after contacting us when practical.

How to request help

Email support@simple-apps.online from the address associated with your account. Include the product name, approximate purchase date, and Stripe receipt or invoice identifier. Do not send full card details.

Mandatory rights

This policy does not limit refund, cancellation, or cooling-off rights that cannot be waived under applicable law.

法律条款

退款与取消政策

更新日期:2026 年 8 月 20 日

Omini 使用一次性点数,Kaloris 使用月度订阅,两者的取消规则不同。

Omini Timer 点数

  • 100 点数为一次性 US$2.99 购买,不是订阅且不会自动续费。
  • 点数购买后立即到账且不会过期。
  • 已使用点数及已完成的 AI 生成通常不退款,法律另有要求的除外。
  • 云同步每 30 天使用 50 点数;关闭同步不会退回该周期已使用的点数。

Kaloris 会员

  • Kaloris 会员为 US$2.99/月,另加适用税费,每月自动续订直至取消。
  • 可随时通过 Stripe 账单门户取消;取消会停止未来续费,权益持续至已付费周期结束。
  • 已支付费用通常不退款,包括取消后的未使用时间,法律另有要求的除外。

错误与特殊情况

如发现重复或未经授权的扣款、付款后未收到点数或会员,或服务确实未能交付,请尽快联系我们。经确认的账单或交付错误会得到纠正;实际可行时,请先联系我们再发起拒付。

如何寻求帮助

请使用账户关联邮箱发送邮件至 support@simple-apps.online,说明产品名称、大致购买日期以及 Stripe 收据或发票编号。请勿发送完整银行卡信息。

法定权利

本政策不限制适用法律规定不可放弃的退款、取消或冷静期权利。

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